Frequently Asked Questions

Discover everything you need to know before your stay at Heritage Club, Tripura Castle, Shillong. From royal accommodations and heritage collections to dining experiences, event spaces, and local attractions, our FAQs are designed to help you plan a seamless and memorable visit.

Where is Heritage Club, Tripura Castle, Shillong, located?

Heritage Club, Tripura Castle is located on Tripura Castle Road, Cleve Colony, Shillong - 793003. 

What types of rooms are available at the hotel?

Heritage Club, Tripura Castle offers a variety of accommodation options, including Deluxe Rooms, Cottages, Independent Cottages, Supreme Rooms, Maharani Suites, Tagore Suites, Maharaja Suites, and Royal Suites.

What facilities are provided at the hotel?

The hotel offers a business centre, banquet venues, laundry service, daily housekeeping, and 24-hour front desk assistance.

Are there any dining options within the hotel?

Yes, the property features multiple restaurants and bars serving Continental, Indian, Chinese, and North-Eastern cuisines.

Is parking available at the hotel?

Yes, the hotel provides on-site parking facilities for guests.

Can guests explore the hotel's heritage collections?

Yes, guests can discover a collection of royal memorabilia, historical photographs, artefacts, and curated displays showcasing the rich history of the Manikya dynasty.

Is the hotel suitable for destination weddings?

Yes. With its banquet halls, lawns, heritage ambience, and scenic hilltop setting, the property is a popular venue for weddings, receptions, and other special celebrations.

Does the hotel offer experiences that highlight local culture and heritage?

The property's heritage collections, royal architecture, and curated guest experiences offer insights into the history of the Tripura royal family and the cultural heritage associated with the estate.

Is the hotel suitable for families and leisure travellers?

Absolutely. The hotel welcomes families and offers spacious accommodations, scenic outdoor spaces, dining options, indoor recreational facilities, and a peaceful environment ideal for a relaxing getaway.

Does the hotel have an EV charging station?

Yes, the property offers an on-site EV charging station, allowing guests travelling with electric vehicles to charge their cars conveniently during their stay.

What event venues are available for corporate meetings and conferences?

The hotel offers dedicated venues such as the Royal Board Room and The Mandalay, which are suitable for board meetings, conferences, seminars, and corporate gatherings.

What attractions are located near the hotel?

The hotel is conveniently located near popular Shillong landmarks such as Police Bazar, Ward's Lake, Seven Sisters Falls, and several viewpoints, making it an excellent base for exploring the city.

How do I contact the hotel for reservations or enquiries?

You can contact the hotel team by calling +91 70 8505 5635 or +91 70 8505 5636, or by emailing reservations@tripuracastle.com for booking assistance and enquiries.
 

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